Returns & Exchanges
At LuxuryKase, we stand by the quality of our premium electronic accessories and offer a seamless 30-day return policy for unused items in their original packaging. We are committed to ensuring your complete satisfaction with every purchase through our streamlined exchange and refund process.
Initiate Your Request
Log into your LuxuryKase account and navigate to the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
Prepare the Package
Securely pack the electronic accessories in their original retail box, ensuring all protective films, manuals, and included cables are present to avoid restocking fees.
Ship to Service Center
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location for tracked transit to our quality control facility.
Inspection and Refund
Once our technicians verify the item's condition, your refund will be processed to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing